Frequently Asked Questions (FAQ's)

To get the most out of your Lemons Candles and Co. experience, follow these simple tips:

• Trim the wick to ¼ inch before each burn for a clean, even flame.
• Burn your candle in a well-ventilated space to let the fragrance fill the room.
• Keep the wax pool free from wick trimmings and other debris for a smooth burn.
• Avoid tunneling by allowing your candle to melt to the edge of the vessel.
• Avoid drafts, vents, fans, or air currents that could cause the flame to flicker or burn unevenly.
• Let the candle cool completely before lighting again.
• Burn your candle for 3-4 hours at a time for optimal fragrance and burn life.
• Never leave a burning candle unattended and always keep it out of reach of little ones and pets.

When will I receive my order?

We’re all about getting your Lemons Candles and Co. goodies to you as quickly as possible! Most orders ship within 3 business days. Delivery times will depend on where you're located and the shipping method you choose.

What is your return policy?

We want you love your purchase! If your delivery is subpar, please reach out via the contact page, and we’ll be happy to help sort it out.

What if my candle was damaged during shipping?

Uh-oh! If your candle arrived with a cracked or broken glass, DO NOT light it. Reach out to us right away with photos of the damage, and we’ll take care of the replacement for you.